Appliance repair software built around the second visit
Diagnose, order the part against the job, and let the return visit schedule itself the day the part lands.
One crew free forever · No card to start
What it costs today
The part arrives and nobody books the return
Parts sit on a shelf with a customer's name on them while the customer wonders whether they were forgotten.
Model and serial are re-collected every time
The tech photographs the same sticker on the same machine for the third time this year.
Warranty claims lose their evidence
The claim needs the serial, the fault code, the date and the photo, spread across a phone, an email and a paper ticket.
Built for appliance repair
The parts of the job your software usually ignores
Appliance records per household
Brand, model, serial, purchase date and warranty status, with every visit written back to the same appliance.
Parts ordered against the job
Order from the visit, track the status, and the job waits in a clearly marked state instead of disappearing.
Return visits that schedule themselves
Mark a part received and the job proposes the next slot with the tech who did the diagnosis.
Warranty and claim tracking
Manufacturer, claim number, authorisation and reimbursement status recorded on the job with its evidence attached.
Diagnostic fee handling
Charge the callout, then credit it against the repair automatically if the customer proceeds.
Van stock for common parts
The parts that fix most calls live on the van, are consumed on the visit and reorder when they run low.
How a job runs
Four steps, one record
- 1
Book the diagnostic
The appliance and its history attach to the visit from the address, so the tech knows what they are walking into.
- 2
Diagnose and quote
Fault code, photos and the repair quote from the phone, with the diagnostic fee credited if accepted.
- 3
Order and wait, visibly
The part is ordered against the job. Both the customer and the office can see the state without asking.
- 4
Return, repair, close
The return visit is booked the day the part lands, and the invoice covers the whole job rather than the last hour.
Questions
Appliance repair, specifically
Still unanswered? The docs go deeper, and a reply from us is usually faster than a demo.
- Can one job hold several visits?
- Yes. Diagnosis, return-with-part and any follow-up are visits on the same job, billed once at the end or in stages.
- Does it track parts on order?
- Parts ordered against a job carry supplier, cost, status and expected date, and the job shows plainly that it is waiting on a part.
- How are manufacturer warranty jobs handled?
- Claim number, authorisation and reimbursement status sit on the job alongside the serial and photos, and the customer's invoice reflects only what they owe.
- Can I credit the diagnostic fee if they go ahead?
- Yes. The credit rule is part of the job type, so it applies without anyone remembering to discount the invoice.
Run your appliance repair work on one board.
Free for one crew, forever. Import your price book and book the first job today.